Now you can click on the below link and register your complain in respect of any of the central goverment department.
http://pgportal.gov.in/Grievance.aspx
Tax Department is also one of the department for which online portal of grievance can be used .
Tax payers can even use Ombudsman for settling grievance
Print PDF Grievance for not getting refund is very common with tax
payers.Income Tax department has brought in many changes to sort out the
grievance of tax payers and in fact has Grievance Cell under every Chief
Commissioner of Income Tax (Admin) . A reader of this blog , Amit asks
“In Assessment Year 2001-02 Mr. Abc had received a refund cheque of Rs.xxx/- but
since that cheque was received after the expiry of due date, was supposed to be
sent for re validation. However the cheque got misplaced by us & was not
found.We have a photocopy of the Refund Order issued by the Income Tax officer.
Please guide me how can I claim the refund. Thank you“
ABC need to have patience and perseverance for getting the refund from
department. But one thing is sure, he will get that refund , may be after a
little wait and persuasion .Take the following procedure
Get one affidavit stating all facts regarding the Refund loss and that you
never actually received amount of refund.2. Write a letter to A.O with copy of
affidavit.3. Attach an indemnity bond for the amount of refund.
Wait for 15 days……then write to Commissioner of income of income in same line
of as stated above.
After two months , write to grievance cell which generally with the Chief
Commissioner of Income Tax office , stating full facts and also that you had
written to other lower authorities. You can also lodge grievance to income tax
department online by clicking this link http://pgportal.gov.in/Grievance.aspx
Matter is complex and old.You are dealing with a governmental body whose staffs
are changing slowly , So you need to have patience and also that the fault lies
with refund claimant.
You can also write to Ombudsman of the department if someone is appointed for
your place .Visit the income tax office to know if there is ombudsman office .
http://pgportal.gov.in/Grievance.aspx
Tax Department is also one of the department for which online portal of grievance can be used .
Tax payers can even use Ombudsman for settling grievance
Print PDF Grievance for not getting refund is very common with tax
payers.Income Tax department has brought in many changes to sort out the
grievance of tax payers and in fact has Grievance Cell under every Chief
Commissioner of Income Tax (Admin) . A reader of this blog , Amit asks
“In Assessment Year 2001-02 Mr. Abc had received a refund cheque of Rs.xxx/- but
since that cheque was received after the expiry of due date, was supposed to be
sent for re validation. However the cheque got misplaced by us & was not
found.We have a photocopy of the Refund Order issued by the Income Tax officer.
Please guide me how can I claim the refund. Thank you“
ABC need to have patience and perseverance for getting the refund from
department. But one thing is sure, he will get that refund , may be after a
little wait and persuasion .Take the following procedure
Get one affidavit stating all facts regarding the Refund loss and that you
never actually received amount of refund.2. Write a letter to A.O with copy of
affidavit.3. Attach an indemnity bond for the amount of refund.
Wait for 15 days……then write to Commissioner of income of income in same line
of as stated above.
After two months , write to grievance cell which generally with the Chief
Commissioner of Income Tax office , stating full facts and also that you had
written to other lower authorities. You can also lodge grievance to income tax
department online by clicking this link http://pgportal.gov.in/Grievance.aspx
Matter is complex and old.You are dealing with a governmental body whose staffs
are changing slowly , So you need to have patience and also that the fault lies
with refund claimant.
You can also write to Ombudsman of the department if someone is appointed for
your place .Visit the income tax office to know if there is ombudsman office .
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