Where is Citizen Charter in tax department?

It seems that there is no end of harassment for tax payer even though there are lot of assurance provided by Prime Minister to improve the process. .  Given below few instances, where there is no time limit of disposal by government. 

(i)                  As per law, there is no time limit fixed to resolve rectification application filed by the tax department.  Further, the tax department reject  this application in case the applicant does not do follow up his rectification in every six months.  There are instances, where this application are pending more than a decade. 

 

(ii)                The tax payer has the option to go for appeal when he is not agree with the order passed by tax department. Even though for disposal of appeal, time limit has been prescribed as per law, the appellate forum does not follow the same and again the appeal kept pending for long time and the appellant keep waiting for the justice. 

(iii)               The Tax officer on receipt of the order passed by the appellate level suo moto require to pass the  order giving  effect to the order passed by appellate authority. However, law does not provide any such time limit and again the tax payer even after getting the appellate order, require to wait indefinite for the  justice .  

(iv)              The law does not provide any time limit when the tax payer will get  their refund cheque.  None of the tax payer of the country don’t know when they are going to receive their tax refund cheque. Further, at present, the tax officer keep raising tax demand for forthcoming years and keep adjusting the tax refund of previous years.  Now, the tax payer have strong belief that its impossible to receive the tax refund.

Thus, it seems that there is no end of harassment of taxpayer in the country and government is not taking any steps to provide resolution to the tax payer.   The government should take strong steps to solve hardship caused by the tax payer.