The Income Tax Department issued Format dated January 24, 2022 for sharing queries on helpdesk E-mail IDs.
Sr. No |
Information |
Details |
Help |
Details of the Person facing problem |
|||
1. |
Grievance ID |
|
Mention Grievance ID, if already raised at
e-fling portal |
2. |
Name of the Person |
|
Mention name of the person who can explain the
issue, if contacted by helpdesk team |
3. |
Contact Number of the Person |
|
Mention Contact number of the person who can
explain the issue, if contacted by helpdesk team |
4. |
Email ID of the Person |
|
Mention email ID of the person where the response
can be sent |
Details of Problem faced |
|||
5. |
PAN of Taxpayer |
|
|
6. |
User ID at e-filing portal. Of Chartered
Accountant |
ARCA……. |
CA Login ID of CA |
7. |
AY |
|
Assessment Year or Financial Year. Mention AY or
FY or General, if unrelated to Year |
8. |
Name of the Form |
Form 3CA-3CD / Form 3CB-CD/ ITR Form No. (Online)
or ITR Form No. (Offline) |
Mention Form No. or ITR or functionality in which
you are facing issue. ITR (Online) or ITR (Offline) |
9. |
Details of the Problem faced |
|
Mention detailed descriptio n of the issue being faced by you in filling,
filing Form /ITR or using that functionality |
10. |
Screenshot |
|
Attach screenshots wherever you are facing errors
containing error messages |
11. |
JSON |
Attached/ Not Attached |
Attach JSON, if relevant (For faster resolution
it is advised to attach JSON) |
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